Esteem HealthCHW Certification Training
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Module 2: Core CHW CompetenciesLesson 2.5 · 10 sections · ~50 min

Social Risk and Social Needs

Learning Objectives
  • Name and explain the five pillars of Social Determinants of Health (SDOH).
  • Assess how each pillar can positively or negatively impact health.
  • Identify resources that can help with each pillar.

Why social factors matter

Having a health condition is difficult for anyone. When you add the challenges of poor access to healthcare and the negative effects of discrimination, poverty, and dangerous environments, it becomes almost impossible to manage.

Typical doctor's appointments usually don't address these issues, but CHWs can help bridge the gap. They understand the factors that affect a person's health — the environment they live in, the social support they have — and they can help address those social needs. They also focus on the positive aspects of a person's life that can help protect their health.

This lesson covers the social factors that determine health (SDOH) and identifies ways CHWs can help patients meet needs related to each.

What we mean by SDOH

Social determinants of health (SDOH) are the conditions in which we are born, live, learn, work, play, worship, and age. They affect our health, how well we function, and our overall quality of life — and they can put us at risk for certain health problems. Feeling safe and having social connections play a role in well-being too. These determinants drive the health disparities we see between communities.

The 5 pillars

  1. Economic Stability
  2. Access to Education and Quality of Education
  3. Access to Healthcare and Quality of Healthcare
  4. Neighborhood and Physical Environment
  5. Social and Community Context
More than 60 million Americans experience devastating one-two punches to their health — they have inadequate access to basic health care while also enduring the effects of discrimination, poverty, and dangerous environments that accelerate higher rates of illness.
American Academy of Social Work and Social Welfare
Note
Doctor's appointments don't typically address these factors. That's where CHWs come in — bridging healthcare and the social conditions that actually shape outcomes.

Pillar 1: Economic Stability

Economic stability is about being able to access the things we need — food, housing, healthcare. The components are poverty, employment, food security, and stable housing. All of them affect health.

What economic stability looks like

Slide 1/4

Secure employment and income

Steady wages, reliable hours, and benefits.

Why income matters

Higher income provides the basics — nutritious food, safe housing, recreation. It makes medical care easier to afford. Health insurance helps, but even when accounting for it, income still impacts health.

Higher income is linked to healthier lifestyles (less tobacco use, more physical activity). Even controlling for risky behaviors like smoking, higher-income people tend to have better health.

The income gradient
Researchers find income consistently impacts health outcomes across all income levels. There's no specific threshold where the effect changes — higher income keeps correlating with better health and lower rates of illness.

Resources for economic instability

Pillar 2: Education Access & Quality

Education affects health. We measure education by high school graduation rates, enrollment in higher education or vocational training, language and literacy skills, and early childhood education.

High school graduation rates by race/ethnicity (2019-2020, US)

High school graduation rates by race/ethnicity (2019-2020, US)

White90 %
Latino83 %
African-American81 %
American Indian / Native Alaskan75 %
Source: National Center for Education Statistics

Education and life expectancy

Education correlates with longer life expectancy. On average, high school completion adds approximately 5 years to a 25-year-old's life expectancy.

+5 years
added to a 25-year-old's life expectancy by completing high school

Education and unemployment

Education affects employment. Average unemployment rates over 30 years (1992-2022) show consistently higher unemployment for those with less education, regardless of the overall economy.

Chronic unemployment or underemployment increases stress and risk for chronic disease (heart disease, diabetes). Education also influences income — less than high school often means low-wage jobs, fewer benefits, and more occupational injury risk.

Education resources

Programs such as 'Early Childhood Education' programs provide many important services to young children as well as their families. This includes child health and development assessments, early education and care, helpful community resources etc. ECE programs can become a vital part of a child's life within the first five years while they are still developing their social and emotional skills.

Tip
CHWs and families can visit ChildCare.gov for help accessing quality, safety, and availability information on childcare in their community.
Knowledge Check

A patient mentions they were recently laid off, are behind on medical bills, and can no longer afford healthy groceries. Which SDOH pillar best describes this set of needs?

AEconomic Stability
BEducation Access and Quality
CHealth Care Access and Quality
DSocial and Community Context

Pillar 3: Health Care Access & Quality

Health care access and quality is the extent to which people have equitable, affordable, and available access to needed healthcare services. It includes physical access, affordability, and other factors. This is a crucial SDOH because it directly impacts health and how patients interact with the healthcare system.

Common challenges in access

  • Lack of coverage — no insurance, or no nearby providers accepting their insurance
  • Long waiting lists for specific care (rheumatology, psychotherapy)
  • High patient-to-provider ratios, which lead to lower-quality care
  • Lack of cultural competence — providers without a language match or appropriate cultural training
  • Lack of culturally relevant resources (e.g., food pantries offering Halal options)
Expanding access through social care
Social care expands healthcare access. When integrated with clinical care, it ensures effective treatment for everyone regardless of social challenges. Managed Care Organizations (Medicare and Medi-Cal insurers) increasingly use social services — connecting members with services, assessing social needs, and maintaining social-service databases. CHWs are crucial at every level of this work, building relationships and advocating for change in the communities they serve.

Pillar 4: Neighborhood & Physical Environment

Where a person lives directly affects their health, well-being, and ability to get healthcare.

Four factors

Factors in the physical environment

Slide 1/4

Housing Stability

Secure, safe, affordable living situations vs. crowded, unsanitary, unstable ones.

Housing Stability

Housing stability means a secure living situation. Housing instability can take many forms:

  • Crowded housing
  • Poor sanitation, heating, or cooling conditions
  • Compromised structural integrity
  • Exposure to allergens or pests
  • Unstable access to housing or struggling with high rent
  • Couch surfing or experiencing homelessness
7.77M
homes faced 'worst-case housing needs' in 2019
1.48M
people experience homelessness each year

Affordable housing resources

Energy assistance resources

Transportation Barriers

Transportation is crucial for accessing healthcare and other resources. Barriers include limited public transportation in underserved areas, overcrowding and disrepair of roads and stations, high fares and personal vehicle expenses, lack of a personal vehicle or access through family and friends, long travel distances, inconvenient schedules, budget cuts to transit, driver's license requirements, and mobility issues. CHWs can help individuals navigate local transportation options.

Transportation for Medi-Cal patients
Medi-Cal Transportation Services covers transportation to medical, dental, mental health, and SUD appointments. Two types: NEMT (Nonemergency Medical Transportation — ambulances, wheelchair vans, litter vans to Medicaid providers) and NMT (Nonmedical Transportation — public or private vehicles to non-medical community services).

Physical Safety

Crime and violence are significant public health concerns. Violence causes premature death and non-fatal injuries — physical pain and emotional distress — experienced through victimization, witnessing, or hearing about it.

Feeling less safe due to crime is linked to higher body weight and increased obesity, because it deters outdoor physical activity. Violence affects mental health directly (a traumatic experience) and indirectly (fear hinders outdoor activities beneficial for well-being). Community violence is commonly linked to economic well-being — lower-income neighborhoods have higher crime rates.

Tip
The California Healthy Places Index (healthyplacesindex.org) is an online map showing social needs by area. It's useful for CHWs to understand the factors affecting their service areas before meeting community members for the first time.

Access to Food

Food insecurity (USDA definition) is limited availability or uncertainty in acquiring nutritionally adequate and safe food in socially acceptable ways.

21.4%
of adults reported food insecurity in June 2022 — more than one in five
Note
Low-income communities, immigrant populations, and disabled individuals are especially affected by food insecurity.

Health effects of food insecurity

Click a card to flip · ← → to navigate

Hypertension
Tap to flip
Chronic high blood pressure from poor diet and the stress associated with food insecurity.
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Hunger directly affects thinking and functioning, and a limited safe or balanced diet increases illness risk. Many vulnerable, low-income neighborhoods lack sufficient grocery stores, so high-calorie, high-carb food becomes prevalent. Chronic food insecurity contributes to obesity and diabetes as households substitute cheaper, less nutritious options. Storage and prep matter too — refrigeration, kitchen access, and physical ability (arthritis, carpal tunnel) all affect what's feasible.

Food insecurity resources

Pillar 5: Community & Social Context

How individuals relate to family, friends, coworkers, and community greatly affects their health. Challenges they can't control — unsafe neighborhoods, discrimination, struggling with necessities — harm health and sense of safety over time. Supportive relationships and community connections protect against these effects.

Social isolation vs. loneliness

Social isolation vs. loneliness

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Social Isolation
Tap to flip
Physical separation from others — for example, living alone.
1 of 2
Warning
A 2018 study found that being both isolated AND lonely increases mortality risk. The two are distinct but interact — the more isolated a person is, the more loneliness affects their health, and vice versa. Being alone doesn't always mean feeling lonely; being around people doesn't always prevent it.

Barriers to social connection

Often people lack social support — they live alone, the people they live with are busy, or family caregivers are too worn out to give support. Discrimination because of health, race, or gender identity, or language and cultural differences, also isolates people.

How other SDOHs affect isolation

How other SDOHs affect isolation

Slide 1/4

Physical Environment

Living in a small town, a dangerous neighborhood, or far from family can make seeing loved ones hard.

Health situations also affect isolation — people with chronic conditions may feel depressed or anxious, or turn to substances, leading to isolating or pushing others away. Major life events like moving, divorce, or retiring increase loneliness and the need for connection.

Social supports as protective

Spending time doing things you enjoy with others makes you happier, helps you live longer, and gives a sense of purpose. Strong friendships and family bonds keep us healthy — practical support (rides, post-op help, doctor's appointments, medication reminders) plus emotional support during tough times.

Resources: social isolation and loneliness

Knowledge Check — Matching

Match each scenario to its SDOH pillar.

Terms
An individual lost their job and no longer has a stable source of income.
An individual lacks transportation, making it hard to get around.
An individual dropped out of high school before getting their degree.
An individual's doctor does not speak their first language, making it difficult to communicate.
An individual's husband passed away and she now lives alone and feels isolated.
Definitions
Healthcare
Community and Social Context
Education
Economic Stability
Neighborhood and Physical Environment
Lesson Takeaways

🌟 Lesson takeaways

Social Determinants of Health are the conditions outside the medical system that shape health outcomes — Economic Stability, Education Access and Quality, Health Care Access and Quality, Neighborhood and Physical Environment, and Social and Community Context. We explored the challenges presented by each pillar and examples of resources you can use to help individuals address them. CHWs are uniquely positioned in social care because they build relationships, understand the social factors affecting health, and help patients find and use the resources they need.

🎉Great work!
📅
Coming up

At the end of this module, you'll join a live discussion with your cohort and an instructor. Great work — we'll see you there!