Esteem HealthCHW Certification Training
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Module 2: Core CHW CompetenciesLesson 2.7 · 7 sections · ~30 min

Stress and Trauma

Learning Objectives
  • Identify the different types of stress and how they affect our health and well-being.
  • Describe strategies for managing stress and promoting well-being, including recognizing signs of stress and engaging in relaxing activities.
  • Identify the different types of Adverse Childhood Experiences (ACEs) and how they impact our health in the short term, long term, and across generations.
  • Recognize the signs of trauma.
  • Define "trauma-informed care" and describe its importance in the work of CHWs.

Stress, trauma, and the work of a CHW

CHWs work with people facing difficult health situations and life challenges. Both can create stress that affects health. As part of the community, you're often well-positioned to support people who are struggling — to recognize the signs, to respond with warmth, and to connect them with the right resources.

Stress is how we respond to difficult things — including trauma — that happen in life. It's normal. Sometimes it even helps us stay safe or motivated. But if it lasts too long, it hurts our health — in our body (tense muscles, chest pain), our mood (anxiety, sadness), and how we act toward others (anger, substance use).

Two types of stress

Stress is what you experience when faced with a change or challenge. It's a normal part of life — it can come from exercising, school, work, life changes, or difficult things that happen to us. Short periods of stress don't have a lasting effect on our health, but lasting stress can seriously harm physical and mental health.

Two types of stress

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Acute Stress
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Everyday stress — normal, and often useful in small amounts. Signs: feeling upset, tense muscles, headaches or back pain, nausea, fast heart rate, or high blood pressure.
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What causes chronic stress

Everyone needs love, connection, belonging, and a sense of physical safety and security — these are social needs. When they're unmet, chronic stress can develop. The same is true under discrimination.

For older people, things like elder abuse, losing a spouse, or major life transitions can also cause chronic stress.

What chronic stress does to the body

When we're stressed, our brain and body produce cortisol — the "stress hormone." A little cortisol during acute stress is useful — it's the "fight or flight" response that helps us stay safe. But too much for too long causes damage.

When we're stressed for a really long time:

  • Some brain cells start to die, making it difficult to remember things.
  • Blood pressure stays high, causing problems with our hearts and blood vessels.
  • The immune system is weakened, making it more likely we'll get sick.
Your role as a CHW
Your job isn't to treat stress — it's to help people recognize it, manage acute episodes (deep breathing, mindfulness, focusing on physical sensations and their environment), and connect them with the support they need. This helps bring someone back to the present moment.
Knowledge Check

Which statement best describes the difference between acute and chronic stress?

AAcute stress is always harmful, while chronic stress is harmless.
BAcute stress is everyday stress that can even be useful in small amounts, while chronic stress lasts so long the body never gets to recover.
CAcute stress only affects children, while chronic stress only affects older adults.
DThere is no real difference — both terms mean the same thing.
Knowledge Check

What is cortisol, and how does it relate to stress?

AIt is a vitamin that protects the brain from chronic stress.
BIt is the "stress hormone" the body produces; small amounts during acute stress help us stay safe, but too much for too long damages the body.
CIt is a medication CHWs prescribe to treat chronic stress.
DIt is only released during sleep.

Tips to share — for them, and for you

Stress management isn't something only your patients need. Use these tips for yourself too.

Stress management tips

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Recognize the Signs

Notice when your body is responding: trouble sleeping, more alcohol or substance use, faster anger or sadness, or less energy than usual.

Suicide and Crisis Lifeline
If you, a patient, a family member, or anyone you know is thinking about hurting themselves, the Suicide and Crisis Lifeline is available any time, day or night. It's free and confidential for anyone. Dial 988 from any phone.
Call or text 988 — Suicide & Crisis Lifeline

What is trauma?

Trauma is when something happens that's too much for us to handle. It can be a scary or dangerous situation we can't escape from or feel safe in. When this happens, our brain and body get so overwhelmed we can't fully understand or remember what happened.

Our brain shuts down some advanced thinking and relies on basic instincts. That's why memories of trauma feel intense and emotional, but also harder to recall in detail. People may remember how they felt, but struggle with other facts.

Traumatic stress is a normal reaction to a really bad event — an accident, war, an attack, or a natural disaster. It makes people feel unsafe and helpless. People feel tired, sad, and angry, and sleep and clear thinking can become difficult.

Emotional symptoms of traumatic stress

Shock or disbelief that the event happened
Emotional numbness, disconnection from feelings
Fear that the event will happen again
Sadness or grief from losses resulting from the event
Guilt that the event had a bigger impact on others
Anger toward those responsible or unable to help
Shame about not being able to help
Important
CHWs don't treat trauma. Mental health professionals do. Your role is to recognize trauma's effects and respond with warmth and safety. Connecting someone with mental health care can be one of the most valuable things you do.

Trauma-informed care

Many people have experienced trauma — so use a trauma-informed approach in all your CHW work. Assume that anyone may have gone through a traumatic event before, and be mindful of how that might affect your interaction with them. Move at their pace, give them control, and avoid surprises when you can.

Adverse Childhood Experiences (ACEs)

What happens to us as children shapes who we become. ACEs are potentially traumatic events that happen when we're young. They can change how our brains and bodies develop, and they can cause health problems that last a long time — even into older adulthood.

There are 10 recognized ACEs, categorized into three groups: abuse, neglect, and household dysfunction.

Three groups of ACEs

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Abuse
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Includes physical, emotional, and sexual abuse.
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ACEs in California

2 in 3
California adults have had at least one ACE
1 in 6
have experienced 4 or more ACEs

Experiencing many ACEs is linked to higher rates of heart disease, diabetes, cancer, and many other serious conditions.

Intergenerational effects

People with higher ACE scores are more likely to experience:

  • Health problems like heart disease, stroke, and cancer
  • Difficulty doing everyday activities like getting dressed or going to the grocery store
  • Problems thinking and remembering
  • Challenges managing emotions when going through difficult times
  • Depression
  • Elder abuse

Older adults with high ACE scores may be especially vulnerable to stress when facing changes that can be traumatizing.

But ACEs aren't destiny — support breaks the cycle. Studies show that mothers who had a tough childhood are more likely to have a baby born too early or with low weight. These mothers benefit from doulas and home visitors, and connecting them with home visiting programs improves pregnancy, birth, and early childhood outcomes.

Asking about ACEs takes care
ACEs are emotionally heavy material. Some clinics use formal ACE screening; CHWs more often pick up signals through everyday conversation. When you notice them, lean on your trauma-informed instincts: don't push, validate the person's experience, and connect them to mental health support when they're ready.
Knowledge Check — Matching

Match each group of ACEs to what it includes.

Terms
Abuse
Neglect
Household Dysfunction
Definitions
Physical, emotional, and sexual abuse.
Physical or emotional neglect.
Divorce, a household member with mental illness or substance use disorder, domestic violence, or an incarcerated family member.
Lesson Takeaways

🌟 Lesson takeaways

We covered stress (acute and chronic, including its toll on the body), trauma (recognizing its emotional and physical signs and using a trauma-informed approach), and ACEs (the three groups and their long, intergenerational reach). As a CHW, know that many people go through stressful things. CHWs don't treat any of these conditions directly — but you're often the person who notices first, who responds with warmth, and who helps people experiencing stress, grief, and trauma feel comfortable and safe while connecting them to the care they need.

🎉Great work!
📅
Coming up

At the end of this module, you'll join a live discussion with your cohort and an instructor. Great work — we'll see you there.